IT Strategy Road Map
- Set out a general strategic direction for your IT
- Where do I start
- Gap Analysis
- Bridging the Gaps(strategy)
- Manage and mitigate IT risks
- Deliver upon the IT projects you set yourself
- Installing new equipment (servers, PCs, laptops, printers, scanners etc. along with their related drivers)
SOFTWARE & ADMINISTRATION
- Customising software to suit the needs of the business
- Deploying existing software to new users
- Downloading, assessing and deploying security patches
ADMINISTRATION
- Administration: maintaining records of software licence, domain names, service contracts
- Manage your IT – is it adequate?
- Meet your legal requirements
- Downloading and deploying hourly data files for anti-virus software and maintain a spam filter
SECURITY & DISASTER RECOVERY
SECURITY
- Creating and maintaining in-house rules about access, permissions, passwords
- Creating, maintaining and deleting users from the network New employees
- Creating and re-setting the network passwords
- Setting up shared folders, disk quotes, and granting access rights to data, systems
DISASTER RECOVER
- Disaster recovery (e.g., after prolonged power failure, fire, flood, theft)
- Other
- Other
- Other
TRAINING
- Training users in how to use new software and hardware
- Acceptable use policy Computers are powerful tools
- Cleaning up machines that have been infected with viruses, Trojans, worms or other malware
- Answering basic questions from users about how to use the software and hardware
- Maintaining physical security over IT equipment, backup tapes or disks etc.
- Making, testing and restoring backups (from whole servers to single files)
- You have a policy that requires users to store data that is crucial to the business on the server.
- Setting up and maintaining the connection to the internet and liaising with the ISP
IT REVIEWS & RESPONSIBILITIES
HARDWARE
1. Troubleshooting network problems involving the WAN or LAN (including routers, firewalls
2. Server management (e.g., mail server, web server)
IT REVIEWS/RESPONIBILITIES
3. Other
4. Other
5. other
